Quality

QUALITY FIRST

Quality and customer satisfaction are our focus: staring with order reviews, all engineering phases, supplier quality programs, inspections in all manufacturing steps, which includes incoming material, in-process and finished product.

Our quality are customer satisfaction assurance programs ensure product quality and reliability in all phases of engineering and manufacturing.

Engineering Quality Assurance

  • Customer order reviews and design control plan for each order
  • Design validation plan with failure mode effect analysis (FMEA) for new designs, new components and new technology
  • Engineering Process Audit (EPA) and inspection plan for engineering process assurance

Vendor Quality Assurance

  • AQL quality control plan for incoming material inspection
  • New component evaluation and testing plan
  • New Vendor Evaluation and Vendor performance score card
  • Vendor quality surveillance audits and vendor rating system

Process Assurance in Manufacturing

  • Training and skill certification programs for operators
  • Statistical Process Controls (SPC) for critical processes of transformer manufacturing
  • Three tier quality control plan for process adherence to assure product quality

Final Quality Assurance

  • Tests per IEEE/IEC/ASTM/ANSI/CSA standards / customer specification requirements
  • “Fit, form, function” verification and customer specification compliance
  • Shipment tracking and delivery coordination with customer
  • Customer feedback surveys to assure service quality.

Employee Training

We stay current with the industry standards requirements and strive to improve further with a comprehensive training program across the entire organization.

Employee Training Programs

  • Deep understanding of electrical design and electrical testing based on industry standards.
  • Electrical Designers training of Mechanical Engineering.

Certifications

ISO 9001 Certification

  • All facilities are certified with ISO 9001 quality certifications
Quality | Customer Satisfaction & Reliability | Wishpower